Privacy Policy

Effective Date: 2025-07-26

App Name: ITSAGO – AI Interview Prep

Developer: Banele Mgwevu

Contact Email: earlearlandpearl2@gmail.com

1. Overview

This Privacy Policy outlines how ITSAGO (“we”, “us”, or “our”) collects, uses, and protects the information you provide when using our mobile application (the “Application”). By using the Application, you agree to the collection and use of information in accordance with this policy.

2. Information Collection and Use

We collect personal information only as necessary to provide and improve the Application. This includes:

• Personal Information Provided by You: Such as your email address, name, and any other personal details you may enter to create an account or subscribe to premium features.
• Automatically Collected Information: We may collect anonymous analytics data, including app usage statistics, crash reports, and device information through third-party services like:
  • Google Analytics for Firebase
  • Firebase Crashlytics

3. Camera Usage

Our app uses the device's camera solely for the purpose of providing real-time feedback during interview simulations. No images or videos are saved, uploaded, or shared with any third-party service. All processing happens on the user's device.

4. How We Use Your Information

The data we collect is used to:

• Provide and improve the app's core functionality
• Notify you of changes and updates
• Process your subscription and manage access to premium features
• Monitor and analyze usage for app performance and improvement

We do not sell, trade, or rent your personal information to others.

5. Data Retention and Security

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy. We use commercially reasonable security measures to protect your information from unauthorized access or disclosure.

6. Third-Party Services

The Application may contain links to third-party services or may use services that collect data independently. These third parties have their own privacy policies, and we encourage you to review them.

7. Children’s Privacy

The Application is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal data, we will delete such information immediately.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Withdraw consent to data processing

To exercise these rights, please contact us at earlearlandpearl2@gmail.com.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify users of any significant changes by posting the updated policy on this page.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Banele Mgwevu
Email: earlearlandpearl2@gmail.com